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Privacy Policy

Effective Date: November 27, 2021

Last Updated: June 8, 2024

1. Introduction

Welcome to xto.email ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email service.

2. Information We Collect

We collect several types of information from and about users of our service:

  • Account Information: When you create an account, we collect your full name, email address, and encrypted password.
  • Email Data: We store and process the emails you send and receive through our service.
  • Usage Information: We collect information about how you interact with our service, including access times, pages viewed, and features used.
  • Device Information: We may collect information about the device you use to access our service, including device type, operating system, and browser type.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our email service
  • To create and manage your account
  • To send and receive emails on your behalf
  • To communicate with you about service updates, security alerts, and support matters
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: We may share information when you explicitly authorize us to do so.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting and infrastructure support.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of xto.email, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Secure password storage using industry-standard hashing algorithms
  • Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your account information at any time.
  • Deletion: You can request deletion of your account and associated data.
  • Data Portability: You can request a copy of your data in a portable format.
  • Opt-Out: You can opt out of marketing communications at any time.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our service. You can control cookies through your browser settings, though this may limit some functionality of our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@xto.email

By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.